Wuerth Industrial Services India Pvt. Ltd. is a part of the globally renowned Würth Group, a market leader in fastening and assembly materials. We serve customers across diverse industrial sectors, providing cutting-edge supply chain solutions, C-parts management, and top-tier service.
Job Summary
The Key Account Manager is responsible for maintaining and expanding relationships with strategically significant customers. This role involves identifying customer needs, offering tailored solutions, and ensuring the highest level of service to maximize customer satisfaction and business growth.
Key Responsibilities
Develop and manage long-term relationships with key industrial clients
Act as the primary point of contact between the customer and internal teams
Understand client requirements and offer solutions from Wuerth's product and service portfolio
Identify cross-selling and up-selling opportunities to grow account revenue
Monitor customer performance, usage trends, and satisfaction metrics
Negotiate contracts, pricing,
and terms in line with company policy
Collaborate with logistics, supply chain, and technical support teams to ensure smooth delivery and service
Maintain accurate records of account activities, forecasts, and reports in CRM
Ensure timely payment collection and resolve any commercial disputes
Conduct regular review meetings with clients and prepare strategic account plans
Stay updated on industry trends, competitor activities, and customer dynamics
Key Skills & Competencies:
Excellent communication and interpersonal skills
Solid customer focus with problem-solving abilities
Proactive, self-driven, and target-oriented
Analytical mindset and negotiation skills
Proficiency in MS Office and CRM tools
Qualifications & Experience:
Bachelor's degree in engineering / business / commerce (MBA preferred)
5–8 years of experience in B2B industrial sales or key account management
Experience in managing large clients in manufacturing, automotive, or similar industries
Familiarity with SAP/ERP and C-Parts management is an added advantage
📌 Key Account Manager Junagadh
🏢 Würth Industry India
📍 Junagadh
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