Job DescriptionKey Responsibility Areas including preferred Skills and Experience

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Should be able tomanage and execute process and business level goals, to achieve agreed performance metrices.
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To ensure complete operations management including any escalation w.R.T. any operational issue along with performing against all SLAs.
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To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements and interact with a client on a day-to-day basis responding to their requirements at a short notice by re-aligning priorities.
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Provide coaching and feedback to team members to enable them to improve their performance.
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Brainstorm & identify transformation prospects and coordinate with various stakeholder for its execution
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Managing fortnightly & monthly governance calls with key stakeholders
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nCompetencies:

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Working knowledgeof credit management, cash allocation, debt management and collections, bank reconciliations (either of the 2 or 3)
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Responsible for Broker Relationship Management and any query they might have related to payments, commission or debt related.
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Ensure to meet process SLA's and client VOC.
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Excellent CommunicationSkills (Verbal and Written)
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Valuable knowledge of complete MS Office suite (MS Word, MS Excel, Outlook)
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nEligibility Criteria:

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B. Com pass or B.Com Hons /M.Com graduate/Any Finance Graduate
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Minimum 12 -18 years ofexperience in Accounts receivable/Finance and Accounting
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nMinimum 10+ years of Team management experience

📌 Manager/senior Manager Credit Control London Market Faridabad
🏢 EXL
📍 Faridabad