Role & responsibilities
Provide L2 support for Azure, AWS, and Kubernetes environments.
Monitor, troubleshoot, and resolve cloud infrastructure incidents and service requests.
Manage Kubernetes clusters, deployments, namespaces, ingress controllers, and containerized workloads.
Support cloud networking, security groups, load balancers, IAM roles, and storage services.
Perform incident management, root cause analysis (RCA), and problem management activities.
Ensure platform availability, reliability, and performance across cloud settings.
Collaborate with L3 teams, architects, and application teams for issue resolution.
Participate in shift handovers and maintain operational documentation.
Follow ITIL processes for Incident, Change, and Problem Management.

Technical Skills Required

Azure
Azure Virtual Machines
Virtual Networks (VNet)
Azure Storage
Load Balancers
Azure Monitor




Azure Backup
Azure Security &
IAM
Resource Groups

AWS
EC2
VPC
IAM
S3
CloudWatch
ELB/ALB
Route53
Auto Scaling

Kubernetes
Cluster Administration
Deployment &
Rollback Management
Pod Troubleshooting
Ingress Controllers
Services &
Networking
ConfigMaps &
Secrets
Monitoring &
Logging
Container Management

Additional Skills
Linux Administration
Shell Scripting
Monitoring Tools
Incident/Problem Management
ITIL Setting

Preferred Skills
Azure Administrator (AZ-104) certification.
AWS Associate-level certification.
Kubernetes Certification (CKA/CKAD) preferred.
Experience in enterprise production support environments.

📌 Azure Aws Kubernetes Hyderabad
🏢 Michael Page
📍 Hyderabad