Key Responsibilities
Handle complete Air Freight & Sea Freight Export/Import operations.
Manage end-to-end shipment execution and operational planning.
Coordinate with Airlines, Shipping Lines, Overseas Agents, Transporters, and Customs Brokers.
Prepare freight quotations and negotiate buying & selling freight rates.
Ensure timely shipment bookings and cargo movement.
Handle export/import documentation including AWB, Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin, etc.
Solid knowledge of DG Cargo, IATA regulations, and MTO operations.
Coordinate with customers and provide shipment status updates.
Resolve operational issues and ensure smooth shipment execution.
Develop and maintain relationships with airlines, shipping lines, and overseas partners.
Support sourcing of competitive freight rates and logistics solutions.
Ensure compliance with export/import regulations and company SOPs.
Lead and manage the operations team to achieve service excellence.
Required Skills
Minimum 3 years of experience in Freight Forwarding & Logistics.
Solid knowledge of Air Cargo, Sea Freight, Export Documentation, and MTO operations.
Experience in handling Airlines, Shipping Lines, Overseas Agents, and Customs.
Excellent communication, negotiation, and problem-solving skills.
Ability to manage multiple shipments and customer requirements independently.
Preferred Industry Experience
Freight Forwarding Companies
Logistics Companies
CHA / Customs Brokerage
NVOCC
Airlines Cargo
Shipping Lines
Export-Import Companies