We are seeking a highly skilled and motivated Oracle Fusion Support Specialist to provide technical and functional support.
Key Responsibilities:
Oracle Fusion Support & Troubleshooting:
Provide ongoing support for Oracle Fusion HR modules, including Oracle HCM Cloud, Expense Management, and related HR applications.
System Integration Management:
Manage and support integrations between HR applications (Oracle Fusion) and other enterprise software (e.g., finance, payroll, time tracking systems).
Configuration and Customization:
Perform configuration changes and customizations to Oracle Fusion HR applications based on user needs, business requirements, and system upgrades.
End-User Support & Training:
Provide day-to-day technical support and guidance to end-users on HR applications and integrations.
System Updates & Maintenance:
Assist in system updates and patch management for Oracle Fusion and related HR applications.
Testing & Quality Assurance:
Perform user acceptance testing (UAT) for new features, patches, and system enhancements.
Continuous Improvement & Optimization:
Identify prospects for process improvements within HR applications and integrations.
Skills & Competencies:
Solid knowledge of Oracle Fusion HR applications, including configuration, functionality, and customization.
Hands-on experience with integration tools (e.g., Oracle Integration Cloud, Web Services, SOAP/REST APIs).
Proficiency in HR business processes, including employee records management, payroll, time and attendance, and expense management.
Solid troubleshooting skills and the ability to resolve technical and functional issues in a timely manner.