Role & responsibilities
Act as the main point of contact between clients and internal teams
Understand client requirements for branding, fabrication, and installation
Handle project planning, timelines, and delivery commitments
Execution follow up.
Handle client queries, complaints, and ensure quick resolution
Coordinate with vendors, contractors, and installers
Aligning with Production team, so no material dispatch without quality check.
Track project progress and ensure timely completion
Understanding Modes of measurement for making estimates of work executed at sites - provided to Accounts team for Billing.
Preferred candidate profile
Bachelors degree in Mechanical Engineering
2 - 4 years of experience in Client Servicing / Project Coordination (preferably in Signage, Branding, Advertising, or Retail Projects)
Robust communication and client handling skills
Robust follow-up and multitasking skills