Job DescriptionWe're Hiring | Manager Operations - Travel

NLocation: Kolkata | Work from Office

NJourney Partner is a fast-growing travel company specializing in Domestic & International Holidays, Corporate Travel and MICE solutions. We are looking for an experienced and passionate professional to lead our Operations team and deliver exceptional travel experiences.

Position NManager – Operations

Eligibility NMandatory Qualification

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MBA in Travel & Tourism from the Indian Institute of Tourism and Travel Management (IITTM)
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nExperience

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Minimum 5 years of hands-on experience in the Travel & Tourism industry.
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Experience in handling Domestic Holidays, International Holidays and MICE operations is essential.
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Key Responsibilitiesn N
Lead and manage end-to-end travel operations for Domestic, International and MICE assignments.
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Supervise and mentor the Operations team to ensure timely and seamless execution of travel services.
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Coordinate with airlines, hotels, DMCs, transport providers and other travel partners.
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Oversee itinerary planning, reservations, visa coordination, travel documentation and operational compliance.
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Ensure high standards of customer service and prompt resolution of operational issues.
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Develop and maintain strong relationships with suppliers, vendors and business partners.
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Monitor operational efficiency, service quality and cost optimization.
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Drive process improvements and implement best operational practices.
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Desired Skillsnn
Strong leadership and team management abilities.
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Excellent communication, negotiation and stakeholder management skills.
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In-depth knowledge of Domestic, International and MICE travel operations.
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Robust problem-solving and decision-making capabilities.
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Ability to work in a rapid-paced, customer-focused environment.
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Proficiency in MS Office and travel-related operational systems.
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Why Join Journey Partner? Nn
Be part of a rapidly growing and dynamic travel company.
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Lead exciting Domestic,International and Corporate travel projects.
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Prospect to shape operational excellence and contribute to organizational growth.
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Team-oriented work culture with excellent career advancement opportunities.
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📌 Manager Operations Travel Secunderabad (India)
🏢 Journey Partner
📍 India