Experience: 5 years plus with Team Management Experience
Purpose of Job
To ensure the nursing division runs smoothly at all times to cater to patient needs and provide quality service.
Key Responsibilities
OPD
Responsible for creating all schedules and assigning patients to nursing staff.
Responsible for maintaining discipline in the nursing department at the centre at all times.
Responsible for maintaining team morale at all times in the nursing division.
Responsible for maintaining liaison among nurses, patients, families, physicians, management, and other patients.
Responsible for quality assurance across the nursing division, maintaining best standards of practice and documentation.
Responsible for conducting interviews for nursing staff.
Responsible for providing training to all nursing staff at regular intervals as per defined SOP.
Responsible for induction of nursing staff for every recent joinee in the nursing division as per defined SOP.
Responsible for organizing training seminars and courses to educate the staff on recent procedures and protocols for the nursing division.
Responsible for evaluating the performance of all nursing staff at the centre.
Responsible for adherence to all processes and documentation in the nursing division, ensuring all compliance requirements are met, including files, processes, and SOPs.
Responsible for taking necessary action/changes for any deviation or error in the department and updating the same to the concerned authorities.
Responsible for promptly addressing emergencies/exigencies at all times.
Responsible for being proactive and identifying changes that need to be implemented for the betterment of the services and hospital at all times.
Responsible for taking regular rounds in the hospital.
Responsible for management of all patient complaints.
Secondary Responsibilities
Responsible for supporting all nursing work in the absence of nursing staff and as and when required by the hospital/management.