Pre-Sales Executive

Abhinav IT Solutions is a software development company specializing in innovative mobile applications and SaaS products. We are looking for a proactive and detail-oriented Pre-Sales Executive who can nurture leads, ensure timely follow-ups, and help convert trial users into paid customers.

Job Responsibilities
Call and follow up with prospective customers who have shown interest in our mobile applications.
Send follow-up messages via WhatsApp, SMS, email, or phone calls.
Maintain accurate records of every lead in the CRM.
Track the status of each lead, including:
Demo Scheduled
Demo Completed
Trial Activated
Trial Expiry
Subscription Pending
Converted
Contact users before their free trial expires and encourage them to subscribe.
Coordinate with the sales team regarding discounts, offers, and pricing shared with customers.
Activate customer subscriptions using approved discount or promotional codes.
Ensure no lead is missed by maintaining a structured follow-up schedule.
Answer basic product-related questions and assist customers during the evaluation process.
Schedule product demos for the sales team whenever required.
Update daily reports of calls, follow-ups, trial users, and conversions.




Coordinate with internal teams to resolve customer queries and ensure a smooth onboarding experience.

Required Skills
Excellent communication skills in Hindi and English.
Valuable convincing and follow-up skills.
Comfortable speaking with customers over phone and WhatsApp.
Basic knowledge of Microsoft Excel.
Strong organizational and time-management skills.
Ability to manage multiple leads simultaneously.
Positive attitude with a customer-first approach.

Preferred Qualification
Graduate in any discipline.
Preferred 0–2 years of experience in Pre-Sales, Telecalling, Customer Support, Inside Sales, or Lead Management.
Experience in IT, SaaS, or Mobile App products will be preferred.

What You'll Be Responsible For
Ensuring every lead receives timely follow-up.
Maximizing trial-to-paid subscription conversions.
Keeping the sales pipeline updated and organized.
Supporting the sales team with customer coordination and subscription activation.
Delivering an excellent customer experience throughout the sales journey.

Job Type: Full time Location: Office-based

Working Days: Monday to Saturday

Pay: ₹10,000.00 - ₹15,000.00 per month

Perks
Leave encashment

Work Location: In person

📌 Presales Executive Paud Road
🏢 Abhinav IT Solutions
📍 Paud Road