The Magna HR systems team is a fast-growing team meant to support day to day activities of Payroll and HR practitioners within our Canadian and US operations. This role is responsible for providing technical support and troubleshooting assistance for the Dayforce Time and Payroll modules.

Your Responsibilities
Provide technical support and troubleshooting for the Dayforce Payroll module
Assist end-users in resolving system issues related to payroll processing and related functionalities
Document and track support tickets, ensuring timely resolution of user inquiries and issues
Collaborate with cross-functional teams to address system bugs, enhancements, and upgrades
Conduct testing and validation of system configurations, updates, and enhancements
Train end-users on Dayforce Payroll functionalities and best practices
Stay up-to-date with the latest Dayforce features and industry trends

Who we are looking for
University education or equivalent. Preferably Business Related in nature.
Demonstrate critical thinking and analytic skills with strong problem solving and troubleshooting skills




Ability to accurately collect information in order to understand and assess the clients needs and situation
Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects
Ability to prioritize workload and provide timely follow-up and resolution
Previous experience in supporting Dayforce Time and Payroll or similar HRIS software
Knowledge of timekeeping and payroll processes
Strong communication and interpersonal skills
Focus on delivering quality customer service
Attention to detail and ability to handle confidential information.
Ability to work in a fast-paced, deadline-driven environment.

Your preferred qualifications
Solid attention to detail
Solid verbal and written communication skills
Ability to manage confidential and sensitive employee information
Ability to set priorities in a rapid-paced environment
Previous experience in supporting Dayforce Time and Payroll or similar HRIS software
Knowledge of timekeeping and payroll processes

📌 Payroll Support Analyst, Hr Systems Bengaluru
🏢 Magna International
📍 Bengaluru