Supervise the day-to-day operations of the pharmacy.
Ensure accurate dispensing of prescription and over-the-counter medications.
Verify prescriptions for accuracy and legality before dispensing.
Maintain compliance with pharmacy laws, regulations, and company policies.
Manage inventory, including stock ordering, storage, and expiry monitoring.
Ensure availability of essential medicines and minimise stock shortages.
Supervise, train, and evaluate pharmacists, pharmacy technicians, and support staff.
Provide medication counselling and answer customer queries regarding medicines.
Maintain proper documentation and pharmacy records.
Coordinate with doctors, healthcare providers, and suppliers as required.
Monitor controlled drugs and ensure secure storage and record-keeping.
Handle customer complaints and resolve operational issues promptly.
Prepare daily, weekly, and monthly operational reports.