Job Summary

Sewa Hospital & Research Centre is looking for a courteous, well-presented, and customer-focused Receptionist to manage the hospital's front desk operations. The ideal candidate will be responsible for welcoming patients and visitors, handling registrations, scheduling appointments, managing inquiries, and ensuring a smooth patient experience while maintaining professionalism and confidentiality.

Key Responsibilities
Welcome and assist patients, attendants, and visitors in a skilled manner.
Register recent patients and verify patient information accurately.
Schedule, reschedule, and manage OPD appointments.
Handle incoming phone calls and respond to inquiries politely.
Maintain patient records and ensure accurate data entry into the Hospital Management System (HMS).
Coordinate with doctors, nursing staff, billing, and other departments for seamless patient flow.
Collect and maintain required documents during patient registration.




Handle patient feedback and escalate concerns to the appropriate authority.
Perform any additional administrative duties assigned by the management.

Required Qualifications
Graduate in any discipline (preferred).
Diploma or certification in Front Office, Hospital Administration, or Customer Service is an added advantage.

Experience
Fresher or candidates with 0–2 years of experience are welcome to apply.
Prior experience in a hospital, clinic, or healthcare setting will be preferred.

Required Skills
Excellent communication and interpersonal skills.
Pleasant personality with a skilled appearance.
Basic computer proficiency (MS Office, email, internet).

Pay: ₹8,000.00 - ₹14,000.00 per month

Work Location: In person

📌 Receptionist Lucknow
🏢 Faistreet India
📍 Lucknow