01 Aug
|
Fusion CX
|
Durgapur
01 Aug
Fusion CX
Durgapur
Job Requirements
Skills and Qualifications:
Here are the qualifications and qualities you need to thrive in the quality analyst role in Durgapur for global processes:
Demonstrating sound work ethic.
Must have advanced-level Microsoft Excel skills, including knowledge of advanced formulas. Also, candidates for the QA position must be proficient in MS Word and using email communication.
Experience working with IEX, CMS, and Avaya.
Ability to create reports in Excel and forecast results.Attention to detail and high level of accuracy.
Ability to multi-task, focus for extended periods of time, and finish reports on time.
Previous call center experience is required for the quality analyst role in global processes.
Previous Work Force Management experience will be considered as an asset.
📌 Quality Analyst Global Durgapur
🏢 Fusion CX
📍 Durgapur