Sales Coordinator – Roles & Responsibilities
Receive customer enquiries and respond promptly.
Prepare and send quotations to customers.
Process customer orders accurately in the system.
Coordinate with production, stores, planning, and dispatch teams for timely order execution.
Follow up on order status and ensure on-time delivery.
Keep customers informed about order progress and delivery schedules.
Maintain customer records, sales orders, and related documents.
Prepare daily, weekly, and monthly sales reports.
Assist the sales team with order processing and administrative support.
Handle customer complaints and coordinate with the concerned department for quick resolution.
Follow up on pending orders and ensure timely completion.




Coordinate with the accounts department regarding invoices and payment follow-ups, if required.
Maintain proper filing of sales documents and records.
Build and maintain positive relationships with customers.
Perform any other duties assigned by the Sales Manager.

Job Types: Full time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month

Education
Bachelor's (Preferred)

Experience:
total work: 4 years (Preferred)
Sales: 3 years (Preferred)

Work Location: In person

📌 Sales Support Coordinator Ponneri
🏢 Poly elastic
📍 Ponneri