Perform prospecting and customer qualification tasks, following direction of Sales Manager
Manage inbound leads from digital channels, marketing campaigns, and sales referrals.
Assign or escalate opportunities to Outside Sales as required.
Maintain accurate opportunity data in CRM.
Manage communication flow between the customer and Toll origin offices
Prepare agendas, notices, minutes and resolutions for customer meetings
Support all requests for rate quotes from external and internal parties (sales) and overseas offices
Assist in the preparation of performance reports using customer relationship management (CRM)
Contact designated house accounts to maintain effective communication with Toll and proactively address and service, rate and current prospects.
Research information, prepare and distribute including presentations, reports, graphs, charts, and spreadsheets.
File rates for all imports/exports to/from US and ensure overseas offices are provide SOP’s
Facilitate successful on-boarding of new customers including customer code setup,



SOP finalization, and invoicing process.
Perform telesales functions to qualify prospects and sales leads, schedule appointments, and answer inquires about our service products
Assist with local branch Bids that do not meet the bid team criteria
Make joint sales calls on potential accounts as required
Perform other duties as assigned

Preferred candidate profile
1–2 years’ experience in logistics, freight forwarding.
Basic understanding of international and domestic logistics (air, ocean, customs).
Good analytical and problem-solving skills.
Proficient in Microsoft Excel and PowerPoint;

experience with CRM systems is a plus.
Familiarity with performance tracking tools (preferred).
Strong communicator and team player.
Customer-focused with a proactive attitude.
Adaptable, resilient, and eager to learn.
Qualified and reliable.

📌 Sales Support Coordinator Chennai
🏢 Toll Group
📍 Chennai