Key Result Area (KRA's)Key Performance Indicators (KPI's)ToplineOverall Sales achievement for the storePrivate Label SharePvt Label Sales achievement for the storeControl Shrinkage, Damage and ExpiryTo be as per the normsTimely consolidation, RTW and RTV -from Store to WH3 weekdays to explicit the stock from floor - above 95%Retail layout & VM StandardsScores as per the fortnight / quarterly shared by VM teamCustomer KPIsConversion %, ABQ to be as per the agreed normsMPOS ConversionsMPOS Conversions as per targetCustomer FeedbackNPS Score to be as per the agreed norms to be 85%Omni ChannelDrive Omni Channel (SVI / Missing Sizes etc)Grooming, Attendance & Punctuality100% on Grooming as per track card. No attendance shortage as per norms. Only authorized applicable up to 2 hours twice per month.
Zero Loss of Pay daysSelf DevelopmentLMS Module Completion & attending traiing programs for self development
📌 Senior As Indore
🏢 Landmark Group
📍 Indore
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