Standard Operating Procedure (SOP) / Terms of Service(Applicable to All Security Personnel)1.

General

Conduct
All security personnel shall maintain discipline, honesty, and integrity at all times.
Employees must behave courteously and respectfully towards clients, visitors, and fellow employees.
Any act of misconduct, negligence, or violation of company rules will result in disciplinary action.
Attendance & Punctuality
All personnel must report to the duty location at least 15 minutes before the commencement of their shift.
Proper handover procedures must be completed during every shift change.
Absence from duty without prior approval is strictly prohibited.
Uniform & Appearance
Security personnel must wear a clean, complete, and well-maintained uniform while on duty.
The Company Identity Card (ID Card) must be displayed prominently at all times.
Duties & Responsibilities
Remain alert and vigilant throughout the duty period. Sleeping while on duty is strictly prohibited.
Do not leave the duty post until properly relieved by the designated replacement.
Ensure that all visitors and vehicles are thoroughly checked before granting entry.
Access

Control
Do not permit unauthorized persons to enter the premises.
Maintain accurate records of all visitors, vehicles,



and materials in the prescribed registers.
Emergency

Response
Immediately inform the Supervisor in the event of fire, theft, or any other emergency.
Remain calm and follow the prescribed safety and emergency procedures.
Mobile Phone

Usage
The use of mobile phones for personal purposes during duty hours is strictly restricted.
Mobile phones may only be used with prior permission during emergencies.
Prohibited

Activities
Sleeping while on duty, consuming alcohol or other intoxicating substances, and engaging in arguments or misconduct are strictly prohibited.
Disclosure of the Company's confidential information to any unauthorized person is strictly forbidden.
Documentation
Maintain the Visitor Register, Vehicle Register, Incident Report, and all other security records accurately, neatly, and up to date.
Disciplinary

Action
Any employee found violating the above rules and regulations shall be subject to disciplinary action, including a verbal or written warning, suspension, or termination of employment, depending on the severity of the violation.

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks
Food provided
Health insurance
Paid time off

Work Location: In person

📌 Security Guard Kochi
🏢 WGH Hotels u0026 Resorts* (Alleppey,Munnar,Thekkady,Kochi
📍 Kochi