Monitor all associations settlement and funds position, balancing and reconciliation and corrective action on daily basis
Preparation and submission of accurate and timely quarterly operating certificate to Associations, analyze expense and income trending and alert stakeholders on timely basis on pricing variations
Provide coaching and feedback to the team which can customize to fit multi-disciplinary perspective.
Monitor UAE switch system reports for balancing and reconciliation for all countries under the purview.
Emerge as the product expert for all relevant areas reporting to this position.
Being central point of contact for association guidelines/newsletters/publications and ensure timely publishing to business groups with probable impact.
Ensure that Bank's Compliance and Regulatory procedures are followed. Ensure adequate training to staff such that all functions are performed with zero errors and within expected TATs.




Ensure maintenance of MI for staff productivity and constantly strive to increase the level of individual as well as unit's overall productivity. Also to ensure that necessary job rotation and training is provided for staff development and growth opportunities.
Create an atmosphere conducive to mutual co-operation among staff members and foster team spirit.
Ensure unit attains satisfactory internal and external audit rating.
Ensure that unit's standard operating procedures are reviewed, change documents are maintained and updated regularly.
Ensure the transactions are processed as per the unit's SLA and the operational errors/losses are very minimum.

Manage

Monthly - MER, KRI, RCSA and Reconciliation reporting within the timelines · Constantly work towards generation of current ideas/innovations and ensure year on year digitization/productivity/process automation targets are achieved. · Knowledge of VAT procedures and applicability to interchange and settlement and merchant payments

📌 Senior Associate Retail Banking Ops Cards Operations Acq Bengaluru
🏢 Mashreq
📍 Bengaluru