Job Responsibilities:
Configure and support SAP CRM solutions.
Work on CRM Quote-to-Cash (QTC) business processes.
Handle CRM Services, Pricing, Billing, and Partner Determination.
Support CRM and ECC integration.
Work on Middleware, Product Master, and Data Replication.
Manage Change Requests and resolve production issues.
Prepare Functional Specifications (FS) and support testing.
Coordinate with business users and global teams.
Be available for night shifts, on-call support, and weekend support when required.