Key Responsibilities: Welcome customers and understand their vehicle service and repair requirements. Inspect vehicles and accurately document customer complaints. Prepare job cards and explain the scope of work, estimated costs, and delivery timelines.
Coordinate with workshop technicians to ensure timely completion of repairs. Keep customers informed about service progress and obtain approval for additional repairs when required. Deliver vehicles after explaining the work performed and the invoice details.
Promote preventive maintenance, accessories, and value-added services. Handle customer queries, complaints, and feedback professionally. Maintain accurate service records and customer data.
📌 Service Advisor Howrah
🏢 Dugar Automotives Private
📍 Howrah
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