About Us:

Fusion is a fast-growing SaaS company revolutionizing the hospitality industry with intelligent solutions for restaurant management, POS systems, and digital ordering. We empower hospitality brands to grow with seamless technology that’s reliable, scalable, and easy to use.

Role Overview:

We are seeking a dynamic and motivated Business Development Executive to join our team in Chennai. This full time, in office position involves handling end-to-end sales processes, delivering excellent customer service, and nurturing client relationships. The role also includes account management and upselling responsibilities to support business growth and customer retention.

Key Responsibilities:

Sales & Customer Engagement:
Manage the complete sales cycle from lead generation to deal closure
Conduct cold calls, pitch products, negotiate, and close sales
Communicate effectively with clients to understand their needs and deliver solutions
Ensure customer satisfaction through proactive support and follow-ups
Collaborate with internal teams for smooth onboarding and service delivery

Business Support & Upselling:
Serve as the primary point of contact and account manager for assigned clients post-onboarding




Analyze client usage patterns and business requirements to identify upselling opportunities
Educate clients on new modules, feature enhancements, and upgrade plans
Promote additional services and solutions to maximize client value and business revenue
Foster long-term client relationships to drive retention and satisfaction

Qualifications & Requirements:
0–4 years of experience in Inside Sales, business support, sales coordinator, or a similar role
Strong communication skills in English
Fluency in Hindi, Urdu, Chinese, Bengali, or other regional/international languages is a plus
Familiarity with CRM tools or sales software is an added advantage
Bachelor’s degree in Business Administration, Marketing, or a related field
Freshers with excellent communication and a keen interest in sales are encouraged to apply

Extra benefits:
One-way cab facility for late shifts
Incentives based on achievement of sales targets
Opportunity to engage with UK-based and international clients
Exposure to global work culture and professional development initiatives

Job Type: Full time Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Software Sales Executive Nungambakkam
🏢 Fusion My Business
📍 Nungambakkam