Role & responsibilities
Coordinate with Brands teams for stock planning, replenishment.
Monitor order processing, and delivery performance.
Handle escalations related to orders, inventory, logistics, and customer service.
Ensure accurate inventory reconciliation and periodic stock audits.
Maintain operational KPIs and ensure adherence to company SOPs.
Coordinate with marketplace account managers and logistics partners.
Generate daily, weekly, and monthly MIS reports.
Identify process bottlenecks and implement corrective actions.
Ensure compliance with company policies and operational standards.
Support senior management in strategic planning and business growth initiatives.
Preferred candidate profile
Robust understanding of E-commerce, Q-commerce, Stock Planning ,Po Management , and Supply Chain Operations.
Advanced MS Excel and Reporting skills.
Team handling and stakeholder management experience.
Robust analytical, problem-solving, and decision-making abilities.
Excellent communication and coordination skills.
Ability to manage multiple projects and deadlines simultaneously.