Job Details

Must know Active Directory Architecture, FSMO, Trusts, replication issues, GPO troubleshooting, Sites and services

DNS troubleshooting

DHCP knowledge

Windows Server core troubleshooting (Server performance analysis, BSOD,)

Server Hardware (HP, Dell, IBM, Cisco UCS, Blade Servers) / Raid troubleshooting.

Backup troubleshooting

Windows cluster troubleshooting & Migration and log analysis.

Windows patching troubleshooting

Root Cause Analysis (RCA) for Major Incidents and P1/P2 cases

Migration - DHCPADFile and print server.

Certificate authority (Root CA / Subordinate CA), IIS website renewals.

Azure resources management

Azure AD connect

ITIL Process

24*7 rotation shifts Positive to have VMware

Azure Certification ( AZ-104)

Windows in place Upgradation





Storage Basic

Network Basic

Basic PowerShell Scripting

Windows vulnerability

Defender

.

Roles and Responsibilities

Providing support to US & Europe customers hence communication should be crisp.

Interact with customers, end-users and team members.

Escalation point for lower tier technical teams

Installation, configuration, maintenance and support for hardware, operating systems and applications

Participation in completing customer change requests and problem ticket resolution outside of normal business hours. TRAVEL:

up to 15%

📌 Senior Systems Engineer Pune
🏢 Ensono
📍 Pune