We are looking for an experienced Soft Skills Trainer (Freelancer/Consultant) to conduct a 2–3 hour in-person training session at our interior design studio on a quarterly basis.
Training Topics
Customer handling and client interaction
Effective communication and voice modulation
Lead conversion and sales conversation techniques for interior design services
Convincing and negotiation skills
Qualified attitude and workplace etiquette
Grooming and dressing standards
Body language, posture, sitting etiquette, and eye contact
Qualified handshake and first impressions
Active listening and questioning techniques
Objection handling and closing techniques
Telephone and WhatsApp communication etiquette
Building customer trust and long-term relationships
Requirements
Our Team's Working Days
Tuesday to Sunday
The training should be designed keeping our customer-facing design and sales team's work workplace in mind.
Preferred Trainer Profile
Proven experience in corporate soft skills and customer-facing sales training.
Experience training sales/design teams is preferred.
Ability to conduct engaging, practical, role-play-based sessions with role plays and real-life scenarios.
Training Details
Duration: 2–3 hours
Mode: In-person
Frequency: Once every quarter
Location: Interior Design Studio
Audience: Design and Sales Team (Working Days: Tuesday to Sunday)