Ensure timely pickups and deliveries as per the assigned routes.
Lead, guide and monitor the team and performance of the location.
Ensure team follow company procedures and safety guidelines.
Preparing reports and other documents relating to deliveries and pickups.
Ensure safety and security of all shipments at the location.
Build and maintain customer relationship, generate leads and support business growth with existing customers in the assigned routes.

Delivery
Unloading the bags from vehicle
Scan the shipments
Primary Sorting and Secondary sorting
Outscan the shipments as per delivery route
Delivering the shipment as per package address only

6 Take an acknowledge form customers through device (BYOD)
Updates correct status code for undelivered shipments at customer address




Delivery process will be briefed through a training
Handing over of cod amount on the same day to the supervisor
Undelivered shipments needs to be handed over to the supervisor
Proper dress code and carry field bags all the delivery points

Pickup
Pickup as per SOP
Timely pickup at customer place as per cut off timing
Check if serviceable location
Count number of shipments at the customer and take acknowledgement on the pickup sheet
Inscan the shipment at the office and handle Rapid entry
Primary and secondary sorting of the shipments
Bagging process
Canvas bags to be Loaded into the vehicle
Reaching location for timely connection

📌 Senior Territory Service Representative Map Chennai
🏢 Blue Dart Express
📍 Chennai