Location: Malad West, Mumbai Working Conditions: Office-based, Rotational Shifts, Rotational Offs Responsibilities:
Deliver outstanding customer support through chat interactions, primarily for UK clients.
Address customer inquiries, resolve issues efficiently, and ensure high levels of customer satisfaction.
Handle international Customers on call chat process providing accurate information and prompt resolutions.
Maintain detailed records of customer interactions and feedback through the chat system.
Utilize exceptional written communication skills to foster strong relationships with customers and internal stakeholders.
Qualifications & Requirements:
Minimum HSC or equivalent education.
At least 6 months of experience in an International VOICE Process.
Solid written communication skills in English, with an understanding of UK customer expectations preferred.
Perks:
Transportation facility provided within boundaries.
Opportunities for professional development and career advancement.
Positive and inclusive work workplace.
📌 Uk Sales Process Mumbai
🏢 Tech Mahindra
📍 Mumbai
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