NVSK Foundation is lookingfor an enthusiastic and customer-focused Telecaller to join our sales team in Coimbatore.
NLocation: Coimbatore (Onsite)
NPreferred Language: Tamil & English
NKey Responsibilities
nLead Management
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Handle leads fromMeta (Facebook & Instagram), Google Ads, Housing.Com, 99acres, website, and WhatsApp.
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Update and maintain lead details in CRM/Lead Sheets.
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nCustomer Follow-up
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Call current enquiries immediately.
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Perform daily follow-ups with existing leads.
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Update call status and customer remarks after every interaction.
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nSite Visit Coordination
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Convince customers to schedule a site visit.
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Coordinate with the Sales Executive for site visit appointments.
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Arrange cab facilities for customers when required.
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Send reminders before the scheduled site visit.
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nCustomer Engagement
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Collect customer feedback after site visits.
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Coordinate booking discussions with the Sales Executive and Management.
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Follow up until the booking process is completed.
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nSales Coordination
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Maintain accuratelead records in CRM.
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Coordinate with the sales team for customer updates and follow-ups.
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Ensure every customer interaction is properly documented.
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nRequirements
nMinimum 1+ year of experience in Telecalling, Customer Support, Inside Sales, or Sales Coordination.
NExperience in Real Estate, Loans, Banking, Credit Cards, Insurance, or any customer-facing sales industry is preferred.
NExcellent communication and convincing skills.
NStrong follow-up and customer relationship management abilities.
NBasic knowledge of MS Excel/Google Sheets and CRM is an advantage.