Responsibilities:
Understand customer travel needs and book flights at the best prices.
Generate sales and issue tickets.
Use booking systems efficiently.
Follow up with customers proactively.
Process payments and handle sensitive information securely.
Provide travel advice, including visa and passport information.
Issue e-tickets and keep clients updated on any changes.
Address customer complaints and resolve issues.
Manage email communication and follow-ups.

Requirements:
Night shift availability
Work from Office
Excellent communication skills
Multi-language skills
Solid customer service skills
Organized and able to generate current sales leads
Ability to work independently and with a adaptable schedule, including evenings and weekends

Preferred Qualifications:
Fresher, 1 year or 2 years of experience in US/UK-based customer support. US Voice process.
Team player with adaptability.
English proficiency plus one Indian language (Telugu, Tamil, Hindi, or other regional language)

Interview InformationCommunication Preference:

Myself

Is this walk-in interview?

Yes

📌 Backend Customer Support Chennai
🏢 Metasparq India Private
📍 Chennai