Job Title: Tele Caller / Inside Sales Location : Mumbai Work Mode: 6 Days – Work from Office CTC : 2.3 - 3.5 LPA (Gross) Note : Performance-based incentives will be provided Interview Rounds: Telephonic → Virtual → Final Face-to-Face Job Summary We are looking for a energetic and customer-focused Telecaller to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting customers, resolving queries, promoting products/services, and generating leads or sales. The role requires excellent communication skills and a customer-first approach.

Key Responsibilities Handle inbound customer calls and resolve queries, complaints, and service requests.

Make outbound calls to new and existing customers to promote products, services, and offers.

Maintain accurate customer records and update the CRM system regularly.

Follow approved communication scripts and guidelines during calls.

Understand customer needs and provide suitable solutions or alternatives.

Achieve daily, weekly, and monthly call, lead,



and sales targets.

Ensure high levels of customer satisfaction through skilled communication.

Escalate complex customer issues to supervisors when required.

Follow company policies, quality standards, and compliance procedures.

Requirements Education: Minimum Graduate

Experience: 0–2 years of experience in telecalling, customer service, telesales, or related roles (Freshers can apply) Skills Excellent verbal communication in English, Hindi, and regional languages (as required)

Robust listening and objection-handling skills

Basic computer knowledge and data entry skills

Ability to work under pressure and meet targets Preferred Skills Positive attitude and patience while handling customers

Prior experience in BPO / Call Center / Telesales is an advantage

Willingness to learn product/service knowledge and improve performance

📌 Tele Caller/inside Sales South Indian Language Fintech Mumbai
🏢 VRSamadhan
📍 Mumbai