01 Aug
|
QUALITYKIOSK TECHNOLOGIES PRIVATE
|
Navi Mumbai
01 Aug
QUALITYKIOSK TECHNOLOGIES PRIVATE
Navi Mumbai
Please find the below JD and Interview Link for the same
Global Delivery Oversight: Manage and oversee the delivery of testing services for insurance clients across multiple countries. Ensure that testing services are aligned with both global and regional client objectives while maintaining high-quality standards.
Insurance Domain Expertise: Provide deep insights and leadership within the insurance sector, understanding core workflows such as policy administration, underwriting, claims management, and day-end processing to ensure that testing efforts align with client business needs.
Client Relationship Management: Serve as the primary contact for key insurance clients, ensuring customer satisfaction, managing expectations, and maintaining long-term relationships. Focus on delivering value while understanding evolving needs within the insurance space.
Cross-Functional Team Leadership: Lead, mentor, and manage cross-functional teams, including QA managers, automation specialists, and test engineers. Ensure effective coordination and communication across geographically dispersed teams.
Operational Excellence in Managed Services: Implement and continuously improve testing frameworks and service models for managed testing services, ensuring adherence to SLAs, KPIs, and client-specific business requirements, particularly in the insurance domain.
Resource Optimization: Optimize resource allocation across multiple countries, leveraging local talent effectively while maintaining cost efficiencies and ensuring the alignment of team capabilities with client demands.
Quality Assurance Strategy: Develop and execute comprehensive QA strategies, leveraging deep knowledge of insurance systems and processes to drive best practices in testing policy administration systems, claims platforms, underwriting systems, and other insurance-related technologies.
Stakeholder Communication: Engage with senior stakeholders, including business and IT teams, ensuring explicit communication of progress, risks, and mitigation strategies related to testing.
📌 Test Manager Navi Mumbai
🏢 QUALITYKIOSK TECHNOLOGIES PRIVATE
📍 Navi Mumbai