Roles & Responsibilities:
Responsible for generating sales and building customer relationships through phone calls
Providing excellent customer service, while staying updated on industry trends and product knowledge
Build and maintain a database of leads and customer information.
Present products or services effectively to potential customers over the phone.
Answer customer inquiries, address concerns, and resolve issues.
Provide excellent customer service and support.
Handle customer complaints and feedback professionally & politely.
Skills and Qualifications
Communication Skills: Excellent verbal and written communication skills.
Product Knowledge: Robust understanding of the products or services being sold.
Industry Knowledge: Familiarity with industry trends and best practices.
Education: High school diploma or equivalent; Bachelor's degree preferred.
Experience: Previous experience in tele sales or a related field is a plus.