Key Responsibilities
Handle inbound customer calls and provide accurate information regarding banking products and services.
Clarify customer queries and determine appropriate solutions.
Research, troubleshoot, and resolve issues efficiently.
Escalate unresolved queries to the appropriate department when needed.
Complete transactions and maintain accurate documentation.
Cross-sell suitable banking products based on customer requirements.

Education
Graduation is mandatory.
No intermediate pass out.
Note: Pursuing Higher Education & B. Pharmacy students are not eligible.

Required Skills & Competencies
SVAR Score: 50 & above
Excellent verbal communication in English & Hindi
Regional language proficiency preferred
Basic computer knowledge and familiarity with MS Office tools
Robust telephone etiquette and active listening skills
Sound decision-making, logical reasoning, and numerical ability
Customer-oriented mindset with patience and empathy

📌 Walk In Customer Support Executive Hyderabad
🏢 Digitide Solutions
📍 Hyderabad