Kindly share if u have any profile who has handled service profile for at least two years in HVAC/ Automobile sector, who knows the nuances of the job profile.
Should be tech-savvy, soft spoken, cool headed and focussed on her job
attending voice calls for service
working on OEM software
delegation of work to service teams
shipping of defective parts
coordination with OEM persons
Making service calls
Happy Calls
Sending AMC proposals
Making the amc proposals mature
keeping records of all complaints rec'd
keeping records of all clients and database
providing customers with an estimated proposal in discussion with an OEM person and Service technician
Follow up, Daily reporting, System oriented is must and non negotiable
Urgent Requirement
Job Types: Full time, Permanent
Pay: ₹15,000.00 - ₹15,001.00 per month
Work Location: In person
📌 Customer Service Executive Sahibzada Ajit Singh Nagar (India)
🏢 Complete Cooling Solutions
📍 India
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