Gurgaon, Haryana
Job Summary

Resolve Customer Issues on priority.

Monitor system performance and infrastructure alerts using monitoring tools (e.g., Grafana, Kibana).

Support production environments, ensuring uptime and reliability.

Help troubleshoot infrastructure and application-level issues, escalating where necessary.

Work with cloud platforms (GCP) under guidance from senior team members.

Collaborate with development, QA, and support teams to ensure seamless operations.

Maintain up-to-date operational runbooks, deployment guides, and knowledge bases for internal use.

Open to work in weekends/non-working hours whenever required.

Participate in on-call rotations

Key Responsibilities

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

Basic understanding of Linux/Unix systems and networking fundamentals.

Familiarity with scripting languages like Bash, Python, or PowerShell.

Solid problem-solving skills and willingness to work in a fast-paced workplace.

Good verbal and written communication skills.

Positive knowledge of SQL and NoSQL databases





Experience working with REST/SOAP APIs

Understanding of GIT, Jenkins and Jira

Open to work in weekends/non-working hours whenever required Experience in writing code in any scripting language such as Bash (preferable), Python etc. Experience of backend infrastructure applications as well as Client side applications (Android / IOS)

Skill Requirements
Familiarity with containerization (e.g., Docker, Kubernetes).

Exposure to cloud services (e.g., AWS, GCP, Azure) and version control systems like Git.

Eagerness to learn SRE and DevOps practices

Other Requirements

Familiarity with containerization (e.g., Docker, Kubernetes).

Exposure to cloud services (e.g., AWS, GCP, Azure) and version control systems like Git.

Eagerness to learn SRE and DevOps practices
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