Job Description

Key Activities and Responsibilities:

The Sr. Engineer will work with the front-line sales forces and Customer’s Technical Representative at each account to improve the equipment reliability and decrease the Total Cost of Ownership by carrying out the following:
To provide Sales & Service support to customers in assigned territory for company’s product range.
Generate leads and drive to realize the Sales.
100% utilization of C4C CRM system to track leads, prospects, forecast and customer accounts.
To perform installation and commissioning of seals, systems & couplings as and when required.
To maintain customer plants, record & drawings in proper order
To conduct seal, system & coupling inspection with customer and provide technical advice.
Present company products & services to customer base and ability to provide training to customers
To liaise with different departments on the orders & sales status
To provide quotations on all inquiry under his responsibility




Monthly orders bookings as per assigned target to meet the deliverables of the territory.
Gain understanding of systemic and chronic failures and develop plan accordingly to eliminate
Understand feasibility needs, quantify advantages and prepare proposals
Upgrade & review installations make engineering proposals and optimize arrangements.
Data Management & Reliability data management, trending, analysis and reporting, plant schedules, maintenance history, upgrade plans and proposals. Contract KPIs as required.
Stock Management rationalization and cost control.
Understanding & building relationships and developing intimate knowledge of people, processes, procedures and drivers
Form integral part of client’s in-house team of reliability engineers, maintenance supervisors and area managers.
Manage, initiate and coordinate actions. Monthly internal & external reporting

📌 Assistant Manager Sales & Service Chennai/mangalore (India)
🏢 John Crane
📍 India