Job Summary:

The Food & Beverage Service GSA is responsible for providing excellent guest service by ensuring prompt, courteous, and productive food and beverage service in restaurants, banquets, room service, and other F&B; outlets. The role requires maintaining service standards, guest satisfaction, and a positive dining experience.

Key Responsibilities:Guest Service
Welcome and escort guests in a warm and professional manner.
Present menus and explain food and beverage offerings.
Take guest orders accurately and communicate them to the kitchen.
Serve food and beverages according to established service standards.
Attend to guest requests and resolve complaints promptly.
Ensure guest satisfaction throughout the dining experience.

Operational Duties
Set up tables, side stations, and service areas before opening.
Maintain cleanliness and hygiene of restaurant and service areas.
Explicit and reset tables efficiently.
Assist in buffet setup, banquet functions, and special events.
Ensure proper handling of crockery, cutlery, glassware, and equipment.
Follow SOPs and service standards at all times.

Billing & Cash Handling
Prepare guest bills accurately.
Process payments through cash, card, or other approved methods.




Ensure accurate billing and settlement procedures.

Hygiene & Safety
Adhere to food safety and hygiene standards.
Follow health, safety, and fire safety regulations.
Maintain personal grooming and qualified appearance as per company standards.

Qualifications & Requirements:
Minimum Qualification: 10+2 / Graduate in Hotel Management preferred.
Freshers may apply; prior hospitality experience is an advantage.
Good communication skills in English and Hindi.
Customer-focused attitude and pleasant personality.
Ability to work flexible shifts, weekends, and holidays.
Team player with a positive attitude.

Skills Required:
Guest Handling
Food & Beverage Service Knowledge
Communication Skills
Teamwork
Time Management
Attention to Detail
Upselling Skills

Preferred Experience:
0–2 years of experience in restaurants, hotels, cafes, or banquet operations.

Compensation & Benefits:
As per company policy.
Service charge, Bonus, Meals, Uniforms, and other benefits as applicable.

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:
Commuter assistance
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Food & Beverage Service Associate Shinay
🏢 Ramada by Wyndham Gandhidham Shinay
📍 Shinay