Chennai, Tamil Nadu
Job Summary
To ensure the seamless operation and maintenance of voice communication systems by monitoring, troubleshooting, and providing technical support to enhance service reliability and performance.
Key Responsibilities
Oversee And Resolve Issues Related To Voice Communication Systems
Provide Technical Support And Serve As An Escalation Point For Voice-Related Issues
Maintain Active Communication With Customers To Address And Resolve Service Issues
Create And Maintain Documentation On Voice Processes And Generate Reports On System Performance And Issues
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📌 Analyst Voice Chennai (India)
🏢 HCLTech
📍 India