Customer Relationship Executive

Job Description:

We are looking for a customer-focused, energetic, and detail-oriented Customer Relationship Executive to join our team. The ideal candidate should have robust communication skills and a passion for helping customers. Both freshers and experienced candidates are welcome.

Key Responsibilities
Handle inbound customer calls with professionalism and empathy.
Understand customer needs and provide accurate information or solutions.
Resolve customer queries related to insurance products and services.
Maintain high levels of customer satisfaction through timely follow-ups.
Contribute to meeting team targets and service quality standards.
Ensure accurate documentation of interactions in the system.





Eligibility Criteria:
Minimum Qualification: HSC (12th Pass).
Fresher or experienced candidates can apply.
Excellent verbal communication skills.
Experience in inside sales is an advantage.
Ability to work in rotational shifts (Sunday fixed off or as per process).
Robust problem-solving ability and customer-first mindset.

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‍Work Details
Shift: Day shift
Week Off: Sunday fixed off / rotational (depending on process)
Industry: Insurance / Customer Support

Navi Mumbai

📌 Customer Relationship Executive Navi Mumbai
🏢 ONE POINT ONE SOLUTIONS
📍 Navi Mumbai