We are looking for a confident and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for contacting prospective clients, explaining our services, generating leads, and maintaining positive customer relationships.
Key Responsibilities:
Make outbound calls to prospective clients and answer inbound enquiries.
Explain recruitment and study abroad services clearly and professionally.
Follow up with leads and convert enquiries into appointments.
Maintain accurate records of calls and customer information.
Coordinate with the counselling and recruitment teams.
Achieve daily and monthly calling and lead generation targets.
Handle customer queries politely and professionally.
Requirements:
Excellent communication skills in Malayalam (Hindi and English is an added advantage).
Basic computer knowledge (MS Excel, Email, and Internet).
Robust interpersonal and convincing skills.
Positive attitude with the ability to work as part of a team.
Previous telecalling, customer service, or sales experience is preferred (Freshers with valuable communication skills may also apply).
Working Hours: 9:30 AM – 5:30 PMWeekly Off: SundaySalary: As per company standards + Performance Incentives
Pay: ₹10,000.00 - ₹25,000.00 per month
Advantages:
Commuter assistance
Internet reimbursement
Paid time off