International Collections Executive – US Banking Process
We are hiring energetic, customer-focused, and result-oriented specialists for the position of International Collections Executive with a leading US Banking Process. This is an excellent prospect for candidates with International Voice BPO experience who are looking to build a successful career in the banking and financial services industry. Candidates with prior collections experience will have an added advantage; however, candidates with International Voice experience and excellent communication skills are also encouraged to apply.
As an International Collections Executive, you will interact with US-based customers regarding outstanding payments, assist them with account-related queries, negotiate suitable payment arrangements, and ensure timely collections while maintaining a skilled and customer-centric approach.
You will be responsible for updating customer records accurately, adhering to company policies and compliance standards, and achieving individual productivity and quality targets.
Eligibility:
SSC/HSC or Graduate.
Minimum 6 months of International Voice BPO experience.
Experience in Collections, First Party Collections, Debt Collections, Credit Collections, or US Banking Process is preferred.
Excellent communication, negotiation, and customer service skills.
Willingness to work in rotational shifts.