We are looking for a friendly, well-presented, and customer-focused Customer Service & Billing Executive to join our team. The ideal candidate should be responsible for handling billing, assisting customers, and ensuring a smooth and pleasant customer experience.
Responsibilities
Welcome customers and assist them with bakery products.
Handle billing and POS transactions accurately.
Recommend bakery items and help increase sales.
Pack cakes, pastries, breads, and other bakery products for customers.
Maintain the cleanliness and organisation of the billing counter and display area.
Coordinate with the bakery and kitchen team to ensure smooth service.
Handle customer enquiries and resolve concerns professionally.
Ensure excellent customer service throughout the day.
Requirements
Valuable communication and interpersonal skills.
Basic computer knowledge.
Previous experience in billing, retail, or customer service is preferred but not mandatory.
Honest, punctual, and willing to learn.
Ability to work in a fast-paced environment.
Perks
Competitive salary
Paid weekly off
Friendly work setting
Training and career growth opportunities
If you enjoy interacting with people and providing excellent customer service, we'd love to hear from you!