Roles and Responsibilities:
Contacting potential or existing customers to inform them about a product or service using scripts.
Answering questions about services of the company
Asking questions to understand customer requirements and close sales.
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation.
Go the “extra mile” to meet sales quota and facilitate future sales.
Keep records of calls and sales and note practical information.
Requirements and skills:
Proven experience as tele sales representative or other sales/customer service role.
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus
Job Type: Full time
Pay: ₹20,000.00 - ₹30,000.00 per month
Advantages:
Provident Fund
Ability to commute/relocate:
Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)