Job Overview: The Receptionist is the first point of contact for visitors. This role involves a range of administrative and customer service tasks to ensure the efficient operation of the front desk and overall facility. The ideal candidate will possess exceptional communication skills, a professional demeanour, and the ability to handle sensitive information with discretion.

Key Responsibilities:

1.Front Desk Management:
Greet and assist visitors, patients, and passengers with a professional and courteous approach.
Manage and direct phone calls to the appropriate departments or individuals.
Monitor and maintain the reception area, ensuring a clean and organized environment.

2.Administrative Support:
Handle and distribute incoming and outgoing mail and packages.
Coordinate appointments, scheduling, and meeting rooms.
Maintain and update patient or passenger records and other administrative documents.

3.Customer Service:
Address and resolve inquiries, concerns, and requests from visitors, patients, or passengers.
Provide accurate information about the facility's services.
Assist with any special accommodations or needs.





4.Operational Coordination:
Collaborate with various departments to facilitate smooth operations.
Assist with the onboarding and orientation of recent staff members or patients.
Ensure compliance with health and safety regulations specific to the aviation or healthcare setting.

5.Security and Confidentiality:
Monitor and manage access control, ensuring that only authorized individuals enter restricted areas.
Handle sensitive information with strict confidentiality and professionalism.
Report any security concerns or incidents promptly.

Qualifications:

Education: 12th /diploma / Graduate or equivalent

Skills:
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with industry-specific software.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Skilled appearance and demeanour, with the ability to handle high-pressure situations calmly.

Pay: ₹15,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Front Desk Executive Mumbai
🏢 Radius Enterprise Solutions
📍 Mumbai