Qualification: Must be a graduate
Should have positive communication skills(both English and malayalam) and interpersonal skills
2 years of experience in the same role

Primary Purpose of the job:
Ensure smooth functioning of the Telephone Operators Desk

Key Responsibilities:
Handle inbound and outbound calls related to patient appointments.
Schedule, reschedule, confirm, and cancel appointments with doctors and specialists.
Provide patients with information about doctor availability, hospital services, and appointment procedures.
Answer patient inquiries professionally and direct calls to the appropriate department when required.
Maintain accurate patient appointment records in the hospital management system.
Send appointment reminders and follow up with patients as needed.
Coordinate with doctors, reception, and other hospital departments to ensure smooth scheduling.
Maintain patient confidentiality and follow hospital policies.

Job Type: Full time

Education:
Bachelor's (Preferred)

Work Location: In person

📌 Guest Relations Executive Communication/tele Calling Kochi (India)
🏢 Giridhar Eyes Institute Kadavanthra
📍 India