● Manage daily center operations, ensuring smooth execution of both online and offline SkillX training programs.
● Coordinate with trainers to finalize training schedules, manage availability, and address
session-level requirements.
● Support the admissions process by onboarding newly enrolled students and providing them with detailed program orientation.
● Maintain real-time trackers and operational dashboards including student attendance, batch schedules, and completion reports.
● Act as the primary point of contact for students and parents for any queries, issues, or
support requirements.
● Develop a transparent understanding of each learner’s academic goals and align operations to meet those objectives.
● Conduct onboarding sessions to ensure a positive first experience and a solid start to the learner’s journey.
● Perform regular follow-ups and check-ins with students to ensure course adherence, address academic concerns, and enhance retention.
● Liaise with academic and tech teams to resolve operational issues that may impact training delivery.
● Monitor and evaluate class delivery by periodically observing sessions and collecting learner feedback.




● Collaborate with trainers to ensure quality instruction and resolve learner-related challenges proactively.
● Identify opportunities for upselling additional services (advanced modules, workshops)
based on student performance and feedback.
● Ensure timely and accurate fee collection, clearly communicating fee structures and schedules to parents.
● Maintain detailed records of operational performance and submit daily/weekly reports
outlining activities, achievements, and challenges.
● Promote a high standard of service delivery by ensuring timely resolution of student/trainer issues and constant process improvements.
● Work cross-functionally with other departments such as academic, sales, and support teams to ensure alignment of goals and outcomes.

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks:
Cell phone reimbursement
Food provided
Paid sick time
Provident Fund

Application Question(s):
Are you an Immediate Joiner?

Experience:
Administration : 1 year (Preferred)

Work Location: In person

📌 Operations Executive Edtech 1 Year Preferred Kozhikode
🏢 INTERVAL INDIVIDUAL TUITION CONCEPT
📍 Kozhikode