Technical Support Job Responsibilities
Provide technical support to customers via phone, email, chat, or remote access.
Install, configure, and troubleshoot hardware and software.
Diagnose and resolve computer, network, printer, and internet issues.
Assist users with login, password, and account-related problems.
Install and update operating systems and applications.
Escalate complex technical issues to senior support teams.
Record customer issues and solutions in the ticketing system.
Follow up with users to ensure issues are fully resolved.
Maintain IT equipment and perform regular system checks.
Deliver excellent customer service while solving technical problems.

Skills Required
Basic knowledge of Windows and Microsoft Office.
Networking fundamentals (LAN/Wi-Fi/Internet).
Hardware troubleshooting.
Valuable communication skills.
Problem-solving ability.
Patience and customer service mindset.

Pay: ₹10,000.00 - ₹11,000.00 per month

Work Location: In person

📌 Technical Support Executive Bengaluru
🏢 Avelator Solutions India Private
📍 Bengaluru