As a Linux Administrator specializing in RedHat Satellite and RedHat Cluster, you will pl
Key Responsibilities
Provide Technical Support And Solutions By Managing And Troubleshooting Linux Systems And Redhat Satellite Settings To Ensure High Availability And Performance.
Conduct Root Cause Analysis For Escalated Tickets, Utilizing Linux Command-Line Tools And Logs To Identify And Resolve Underlying Issues Effectively.
Develop And Maintain A Knowledge Base For Common Issues And Solutions In Linux And Redhat Environments, Ensuring Continuous Improvement And Easy Access For Team Members.
Independently Resolve Support Tickets Within Agreed Slas, Utilizing Redhat Cluster For High-Availability Configurations And Ensuring Minimal Downtime For Clients.
Enhance Customer Experience Through First Call Resolution Initiatives, Aiming For High Customer Satisfaction Scores And Reducing The Number Of Reopened Cases.
Skill Requirements
Proficient In Linux System Administration With A Solid Understanding Of Redhat Satellite And Redhat Cluster Technologies.
Solid Troubleshooting Skills With The Ability To Analyze Complex Technical Issues And Implement Effective Solutions.
Familiarity With Quality Standards, Regulatory Requirements, And Company Policies Related To It Support And Operations.
Other Requirements
Optional But Valuable Certifications: Red Hat Certified System Administrator (Rhcsa), Red Hat Certified Engineer (Rhce)
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📌 Administrator Linux, Red Hat Cluster, Red Hat Satellite Vijayawada
🏢 HCLTech
📍 Vijayawada
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