Handle inbound and outbound customer queries via phone, email, and chat.
Provide accurate information regarding products, services, and policies.
Resolve customer complaints promptly and professionally.
Maintain a record of customer interactions and update CRM systems.
Coordinate with internal teams to ensure quick resolution of issues.
Identify customer needs and suggest appropriate solutions or products.
Follow up on customer inquiries to ensure satisfaction.
Adhere to company policies and procedures while interacting with customers.

Candidate Attributes
Any graduate (preferred).
Positive communication skills (written & spoken).
Basic understanding of software products or willingness to learn.
Patience, problem-solving skills, and a customer-first attitude.




Ability to work in shifts if required.

Job Type: Full time

Pay: ₹21,500.00 - ₹30,000.00 per month

Benefits:
Adaptable schedule
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Work from home

Application Question(s):
What is your current CTC ?
What is your expected CTC ?
What is your percentages in class 10th ?
What is your percentages in class 12th ?
How soon you can join the company ?

Experience:
Customer support: 1 year (Preferred)

Work Location: In person

📌 Customer Service Executive Noida
🏢 Live keeping Technologies Private
📍 Noida