Location: Kozhikode, Kerala
Experience: 1Year | Type: Full time
Job Summary
We are looking for a Software Support Engineer to act as a bridge between clients and the development team, ensuring smooth communication and effective software solutions.
Responsibilities
Understand client requirements and coordinate with developers
Support software installation, testing, and implementation
Maintain technical documentation and reports
Assist in ERP system support (Purchase, Sales, POS, HR, Finance)
Provide customer training and ongoing support
Troubleshoot issues and ensure smooth system performance
Requirements
B.Tech / MCA / BCA / B.Sc Computer Science / Bachelor's degree in IT or related field
1 year experience
Basic ERP knowledge
MS SQL knowledge
Positive analytical, problem-solving and communication skills