Key Responsibilities
Manage and nurture relationships with assigned clients, ensuring high levels of satisfaction.
Understand client requirements and translate them into explicit briefs for creative, digital, media, and production teams.
Coordinate campaign planning and execution, ensuring timely delivery and quality output.
Conduct regular client meetings, presentations, and status updates.
Prepare proposals, estimates, timelines, and campaign reports.
Monitor project progress, manage timelines, and ensure deliverables are completed within agreed deadlines.
Handle client feedback, resolve concerns proactively, and maintain smooth communication throughout the project lifecycle.
Identify opportunities to upsell and cross-sell agency services.
Work closely with internal teams to ensure campaigns meet client objectives and brand guidelines.
Stay updated on industry trends, marketing innovations, and competitor activities.

Required Skills
Excellent verbal and written communication skills.




Robust client servicing and relationship management abilities.
Effective project management and multitasking skills.
Strong presentation, negotiation, and problem-solving skills.
Ability to work in a quick-paced agency environment.
Proficiency in Microsoft Office (Excel, PowerPoint, Word).
Knowledge of digital marketing, branding, social media, and advertising campaigns is preferred.

Qualifications
Bachelor's degree in Marketing, Business Administration, Mass Communication, Advertising, or a related field.
MBA in Marketing is an added advantage.

Experience
3–6 years of experience in Client Servicing, Account Management, or Client Relationship Management within an advertising, branding, digital, or integrated marketing agency.

Experience handling multiple clients and cross-functional teams is preferred.

Work Location: In person

📌 Account Manager – Client Management Thane
🏢 Talentemple Advertising
📍 Thane